Overview
Servicar ("we", "us", "our") provides car servicing, repair, and pickup & delivery in Dubai, UAE. This policy explains what information we collect when you use our website or book a service with us, and how we use it.
Information We Collect
- Name, phone number, and email address when you request a quote or book a service
- Vehicle details (make, model, year, plate) needed to carry out the service
- Pickup and delivery address when you request vehicle collection/drop-off
- Messages you send us via WhatsApp, phone, email, or the website contact form
- Basic usage data (pages visited, device type) collected through standard analytics tools
How We Use Your Information
- To confirm bookings, schedule pickup/delivery, and carry out the requested service
- To contact you about your booking, quote, or vehicle status
- To send service reminders or offers, only where you’ve engaged with us directly
- To improve our website and service quality
We do not sell your personal information to third parties.
Sharing of Information
We may share necessary booking and vehicle details with the specific partner garage or technician assigned to carry out your service, solely for the purpose of completing that service. We do not share your information with unrelated third parties.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us at hensonrdsouza@gmail.com or 056 951 8343.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Questions about this policy? Reach us at hensonrdsouza@gmail.com or 056 951 8343.
