Refund & Cancellation Policy

• Free cancellation at any time before your vehicle is picked up or before work begins.
• If you cancel after pickup or after work has already started, you may be charged for labour already carried out and any parts already ordered or fitted.

• If you’ve been overcharged or charged twice by mistake, we’ll refund the difference to your original payment method within 5–7 business days of confirming the error.
• If a service is cancelled before any work begins and you’ve already paid, the full amount is refunded.
• Once a service has been completed and the vehicle handed back, it is considered accepted and is non-refundable.

If something feels off after a service, contact us within 48 hours of delivery and we’ll inspect and rectify the specific issue at no extra cost where it relates to the work we carried out.

To request a refund or raise an issue with a completed service, reach us at hensonrdsouza@gmail.com or 056 951 8343.